I am outside of the returns window, am I able to return? 4 years ago Updated You have 30 days to return an item from the day you receive it. Sadly, we are unable to accept returns after this time. Related articles How do I return a UK Order? What's the Returns address? What do I do with a Faulty Item? Can I return an item for an exchange instead of a refund? I spent Loyalty Points on my order, will these be refunded?