Returns & Refunds
- How do I return a UK Order?
- What's your return policy?
- How does DPD Tracked Returns Work?
- How long will it take to get my refund?
- Will I get an email when my parcel arrives back with you?
- Is there a size or weight limit for the Returns service?
- My tracking number shows my return has been delivered to you but I haven't heard anything?
- How do I return an item without a printer?
- How should I send a high value item back?
- What happens if my return goes missing on the way back to you?
- How does the 30 Day Club Trial Guarantee work?
- How can I return an International Order?
- I am outside of the returns window, am I able to return?
- Are there any items that cannot be returned?
- Can I return an item for an exchange instead of a refund?
- I spent Loyalty Points on my order, will these be refunded?
- What's the Returns address?